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SUPPORT

PORTAL

1 REQUEST = 1 FORM

Do not include more than one request per form.

Type of request
Incident / Problem
Question / Comment
Request / Task **

** Must be pre-approved by your manager

Required service level
Regular ▸ low to moderate impact (72 h)
Urgent ▸ major impact (4 h) **

** Must be pre-approved by your manager

Be concise but precise: this field is used for searches and billing

Please provide all relevant details and references to your request

© 2026 Papaye IT Services Inc.

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François Auclair, Jamf Pro | macOS Workflow Specialist

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Apple, the Apple logo, Mac, iMac, Mac Pro, Mac mini, MacBook Pro, MacBook Air, MacBook Neo, macOS, iPadOS, tvOS, Apple Business Manager (ABM), Apple School Manager (ASM) are trademarks of Apple Inc. / Jamf Pro, Jamf Cloud and the Jamf logo registered trademarks of Jamf Software, LLC.

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